Nitin Badjatia serves as Customer Experience Strategist, and is a member of the Social Center of Excellence at RightNow Technologies. In these roles, he works with RightNow customers to develop strategic initiatives to drive adoption of emerging technologies in their customer focused environment.
Prior to RightNow, Nitin has been an institutional banker, a technology advisor, and business strategist for nearly two decades. Based in Silicon Valley, he has worked in a wide range of areas including global banking, software delivery management and business process re-engineering.
As a banker, Nitin has served as the Asia Analyst for Mellon Bank, and was responsible for underwriting sovereign risk for Asia and the Middle East. He has also served as an Officer in the Global Bank operations at NationsBank (Bank of America).
As a technology advisor, Nitin has worked for two leading enterprise software companies, Oracle Corporation and Siebel Systems. At both companies, Nitin assumed leadership roles in developing comprehensive software deployment strategies for customers. He also served as Director, Business Strategy for Knova Software, a customer support-centric knowledge management software vendor.
Nitin holds a Master of Public and International Affairs from the University of Pittsburgh, and has done graduate study on the impact of technology in organizations at Columbia University.
Nitin can be contacted at nitin [at] badjatia [dot] com
