A primer on probabilistic computing

Inference, particularly with large data sets, and disparate solution criteria, is one of the tougher challenges of current computing models.  Probabilistic computing may unlock an alternative approach to tackling complex problems by enabling systems to infer solutions that lie outside the current linear computational models: Probabilistic programming languages are in the spotlight. This is due to […]

Phil Windley on understanding the architecture of Personal Clouds

Just under the radar, there’s been a lot of activity in the ProjectVRM space of late.  Various clusters of work are underway in the VRM space, including identity research and personal data store development.  On the latter, Phil Windley has an excellent post explaining the framework in which personal clouds should operate by referencing the […]

Applying a data lens to India

Conducting a census of India is a monumental task.  The last such undertaking happened in 2011 [wikipedia].  While the raw data reveal, well, raw statistics, delving deeper into census data is a fascinating exercise.  On that note, I recently wandered upon a new weblog that is devoted to extracting insights from India’s last census.  The author, an […]

An excellent post on big data and the customer experience…

An excellent post on big data and the customer experience over at the Harvard Business Review blog. Of note:

Expand the Value You Create for Customers

Improving the customer experience is a fine idea. But companies often take it to extremes. It’s always a good idea to look for new ways to create value for customers. But focusing only on doing so through your product or service is entirely one-dimensional. The hard reality is that your product or service, however great it is — however much it helps your customers get a job done or provide an enjoyable experience — is likely just not that important to their lives in the grand scheme of things.

via The Big Goal Behind All that Customer Data – Bill Lee – Harvard Business Review.

Task manager and collaboration tool Trello turns a year old today

Having tried nearly every to-list, task manager over the years, I think I’ve finally found one that works for me with Trello.  I have stuck to it as my go-to application for managing a wide array of both personal activities and collaboration across groups.  Many of the current generation of team collaboration/task management tools provide great flexibility, […]

On spreadsheets, big data, and GoodData’s Bashes

During a recent conversation I had with Mark Angel [founder of Knova Software and most recently the CTO at Kana], he was quick to point out that the ‘spreadsheet’ stage of cloud computing had yet to arrive. His point was that most of the computational horsepower of the cloud was still largely relegated to the […]

David Kay on knowledge sharing challenges

David Kay is one of the best knowledge management consultants (if not best consultants) I’ve known.  As anyone who knows him will attest, David’s one of the few consultants that ‘gets it’.  Real change in organizations, particularly with knowledge management, is not as much about technology implementation as it is about process transformation.  And, process […]

Solid, in-depth piece on pricing

There’s lots of talk about optimizing the customer experience from a process perspective, but not much conversation from a pricing perspective.  Pricing, as the article I link to below, is more than building in profitability above product or service costs.  Achieving an ‘optimal’ price requires deeper analysis than most companies actually do.  According to the […]