This is an excellent post on why web and native apps equally important In other words. The Web is for audience reach and native apps are for rich experiences. Both are strategic. Both are valuable. So when it comes to mobile, it’s not Web vs. Native. It’s both. Source: LukeW | Mobile Web vs. Native Apps …
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Websites have gotten increasingly bloated. So much of this bloat is hidden to the user, and is tied to surveillance technology. This post does a great job of explaining the problem: Let’s preserve the web as the hypertext medium it is, the only thing of its kind in the world, and not turn it into …
I’m not a huge fan of the term ‘Omni-channel,’ but the core concepts in the post below is valid – the burden of figuring out the mode of interaction shouldn’t fall on customers. Companies must craft a user experience that provides for the highest quality interactions, at every touchpoint: But an omni-channel experience isn’t just …
Continue reading “A decent list of UX questions for a unified customer experience”
