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podcast

On the “That’s Genius Podcast”…

Sep 9, 2019

#cx

Customer service, Five9, podcast, Servicenow

A few weeks back, I sat down for a conversation with Michael Rose of Five9 for their That’s Genius Podcast: That’s Genius Episode 16 Edit: Here’s part 2 of our conversation: That’s Genius Episode 18 Photo by Jonathan Velasquez on Unsplash
Link: “An era of unbounded malignant complexity”

Jul 13, 2015

#tech, Links

IoT, OReilly, podcast

O’Reilly interviews Mickey McManus, a researcher at Autodesk, about the extreme complexity that IoT will unleash. It’s definitely worth fifteen minutes of your day to listen to this: credit : O’Reilly Radar