Link: The Ultimate Interface: Your Brain | Ramez Naam

The final frontier of digital technology is integrating into your own brain. DARPA wants to go there. Scientists want to go there. Entrepreneurs want to go there. And increasingly, it looks like it’s possible. You’ve probably read bits and pieces about brain implants and prostheses. Let me give you the big picture. Neural implants could accomplish …

A decent list of UX questions for a unified customer experience

I’m not a huge fan of the term ‘Omni-channel,’ but the core concepts in the post below is valid – the burden of figuring out the mode of interaction shouldn’t fall on customers.  Companies must craft a user experience that provides for the highest quality interactions, at every touchpoint: But an omni-channel experience isn’t just …